What we collect
At checkout: your name, email address, phone number, delivery address, and any note you add to the order. We need all of it to cut, pack, and deliver the parcel.
If you write to us through the contact form: your name, email, and your message.
We do not collect card or UPI details. Those go directly to Razorpay, our payment gateway, and never reach our servers.
What stays in your browser
Your cart and your saved pieces are stored in your own browser's local storage. They are not sent to us and we cannot see them until you actually place an order.
Clearing your browser data clears both.
Who else sees it
Razorpay, to take the payment. Our courier, to deliver the parcel — name, address and phone only. Our hosting and database providers, who store the order.
Nobody else. We do not sell, rent, or trade customer data, and we do not share it for advertising.
How long we keep it
Order records are kept as long as Indian tax and accounting law requires. Contact-form messages are deleted once the conversation is finished.
Your choices
Write to imagecottons@gmail.com to see what we hold about you, correct it, or have it deleted. We will answer within 30 days.
Deleting your data may mean we can no longer service a pending order or an open return — we will tell you if that is the case before acting.
Still not sure?
We would rather answer a question than take back a length of cut cloth. Ask before you order — a swatch costs us almost nothing.